FireOptix

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Specification

FireOptix, in full

FireOptix is built specifically for UK responsible persons and fire safety contractors — not as a module inside a wider ERP or workforce suite.

Everything below is drawn from what's actually published on this site — FireOptix's Terms of Service, Privacy Policy and product pages — rather than aspirational claims. Where FireOptix doesn't yet publish or offer something, that's stated plainly rather than glossed over.

Scope

What FireOptix covers

  • Responsible persons, managing agents and fire safety contractors
  • Multi-building portfolios, from a single building upwards
  • Fire risk assessment records with review dates and extracted actions
  • Fire door registers and recorded check routines
  • Alarm, detection and equipment servicing records
  • Defect and remedial action tracking through to close-out
  • Inspection routines with photo evidence
  • Portfolio-wide outstanding-action reporting

What it doesn't cover

  • Carrying out fire risk assessments — FireOptix records and tracks them; a competent assessor still does the assessment
  • Alarm monitoring, receiving centres or live panel integration
  • Building control submissions or gateway applications

Features

Buildings

A live register of every building you are responsible for.

  • Building profile, height, use and responsible person in one place
  • Switch between a whole-portfolio view and a single building history
  • Role-based visibility, so staff only see the buildings they cover

Risk Assessments

Every fire risk assessment, with its actions tracked.

  • FRA documents held against the building, with review dates
  • Actions extracted from the assessment and tracked to completion
  • Assessor and assessment date recorded, so provenance is clear

Fire Doors

Door checks recorded where the door is.

  • Door register by location, with type and rating
  • Check routines recorded against each door, with findings
  • Failures raised as defects without re-typing them

Alarms & Detection

Systems, servicing and faults in one place.

  • Alarm and detection systems held against the building
  • Service and test records kept against the system
  • Faults tracked from first report through to resolution

Equipment

Extinguishers and equipment, with service dates.

  • Extinguisher and equipment register by location
  • Service and replacement dates surfaced before they lapse
  • Missing or discharged units flagged at inspection

Inspections

Routine checks that produce a record.

  • Inspection routines scheduled per building or per asset
  • Photo evidence captured at the point of inspection
  • A full history per building, not a folder of loose reports

Defects & Remedials

Found, assigned, and actually closed out.

  • Defects raised from assessments, door checks or inspections
  • Assigned with priority, so the urgent ones are visible
  • Close-out evidence kept against the original finding

Compliance Reporting

What is outstanding, across the portfolio.

  • Assessment, check and remedial status rolled up across every building
  • Filter by building, finding type or priority in seconds
  • Built from the records staff already enter — nothing re-keyed

Benefits

01

Assessment review dates surfaced before they fall overdue

02

Whole-portfolio management with role-based access

03

Assessment, door check and servicing evidence held in one place for audit

04

Actions, defects and remedials tracked together, not in separate spreadsheets

05

One record entered once — it shows up on the dashboard, the building and the report automatically

06

Unlimited buildings, doors and defect records, with no per-building or per-seat fees

07

Product updates and secure cloud storage included as standard

Pricing

Price

£1,199 / licence / year

Pricing model

One flat licence per organisation, billed annually in advance

no per-site fees, no per-user pricing, and no cut-down "starter" tier missing features.

What's included

All 8 platform modules, unlimited buildings and records, product updates, secure cloud storage, and email support.

Free trial

Not currently offered

every plan starts with a live demonstration instead.

Set-up fee

None published separately

checkout charges a single annual licence fee, with no additional set-up line item.

Discount for educational or non-profit organisations

Not currently published

ask us directly.

Onboarding & offboarding

01

Kick-off

We walk through the rollout plan together, so your team knows exactly what to expect and when.

02

Discovery

We look at your building portfolios, your current records and your processes, so the platform is set up to match how you actually work.

03

Configure

We set up your buildings, people, roles and permissions, so the platform is ready to use from day one.

04

Train & deploy

We train your team, run final readiness checks, and support you through your first weeks live.

Getting started

A four-step guided rollout

kick-off, discovery, configuration, and training & deployment — run by the FireOptix team.

Training cost

No separate fee published

training is included as part of the onboarding rollout above.

Data export while active

Yes

you can export your records (risk assessments, check records and compliance records) at any time while your account is active, in a standard format.

Formal end-of-contract export commitment

Not published as a guaranteed SLA

we recommend exporting your data before your subscription ends; the Terms don't commit to a specific post-termination export window.

Assistance on exit

Not currently published.

Support

Support channel

Email support (hello@fireoptix.co.uk), included with an active licence.

Cost

Included at no extra cost for as long as your subscription is active.

Response time

Targets, not guaranteed service levels, unless separately agreed in writing.

Phone support

Not currently offered

support is by email only.

Named account manager

Not currently offered.

Third-party or community support

Not currently published.

Using the service

Access

Web browser

no separate desktop or mobile app is published.

Supported browsers

Not currently published.

Mobile

Not currently published

no dedicated mobile app is evidenced; the platform is accessed via browser.

Customisation

A drag-and-drop form builder for equipment and inspection forms. Broader customisation beyond this isn't otherwise published.

Public API

Not currently offered.

Data import tools

Not currently published.

Security & compliance

Data protection basis

UK GDPR and the Data Protection Act 2018. FireOptix is controller of Account Data and processor of Platform Data submitted by your organisation, under a data processing agreement.

Encryption in transit

Yes

encryption in transit is used to protect personal data, per the Privacy Policy.

Access control

Role-based access controls, with regular review of access permissions.

2FA / SSO

Not currently offered

not mentioned in the Privacy Policy or Terms.

ISO 27001

Not held

not claimed anywhere on this site.

Cyber Essentials

Not held

not claimed anywhere on this site.

Penetration testing frequency

Not currently published.

Uptime SLA

Not published

the Terms state we aim to keep the Platform available but do not guarantee uninterrupted or error-free operation.

Data hosting location

Not explicitly published

the Privacy Policy addresses international transfers (UK IDTA / Standard Contractual Clauses safeguards) without naming a specific hosting region.

Regulatory alignment

Built for UK fire safety regulation

Designed around the duties the Regulatory Reform (Fire Safety) Order 2005 places on the responsible person.

Audit-ready recordkeeping

Assessment, check and defect records structured around the evidence inspectors ask for.

GDPR-conscious by design

Role-based access keeps staff and contractor records need-to-know, not open to the whole team.

Role-based access, built in

From Engineer to Responsible Person — permissions that match how portfolios are actually run.

A note on this page

This page describes FireOptix as published on this site as of September 2026. It's written in the same level of detail as a formal service specification so that operators and commissioners evaluating FireOptix alongside other platforms have a straight answer either way — including where the honest answer is "not currently offered." Get in touch if you need something confirmed in writing, or if a specific certification, SLA or integration is a hard requirement for your organisation: hello@fireoptix.co.uk.