Fire safety software for hotels and guest accommodation.
Guests asleep in a building they arrived at yesterday, behind doors that are the protection.
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A hotel combines the two worst conditions for fire safety: occupants who are asleep, and occupants who do not know the building. A guest who arrived at eleven at night has no idea where the stairs are and will look for the lift.
That puts the weight on detection and on bedroom doors. The strategy assumes the alarm wakes people and the door holds long enough for them to leave, which makes the door checks and the servicing records the two things most worth being able to evidence.
The operational reality works against both. Doors take constant abuse from trolleys and luggage, rooms are turned over several times a week, and the people best placed to notice a damaged closer are housekeeping staff who have eleven more rooms to do.
What hotels are answerable for
- Fire risk assessment, its review date and the actions from it
- Bedroom and corridor fire door register with check routines
- Alarm, detection and emergency lighting servicing
- Escape route inspections and findings
- Staff fire training and drill records
- Remedial actions, through to close-out
What makes this hard for hotels
Guests who do not know the building
Occupants arrived recently, are asleep, and have no familiarity with the route out. Nothing about the strategy can assume they will do the right thing unprompted.
Doors taking daily damage
Bedroom doors are hit by trolleys, held open during turnarounds and have closers that get adjusted or removed. The protection degrades continuously rather than occasionally.
Housekeeping sees it first
The people in every room every day are the ones most likely to notice a damaged door or a blocked route. If there is nowhere easy for them to report it, the information is lost.
Escape routes used for storage
Corridors and lobbies accumulate linen trolleys, deliveries and furniture. The obstruction is temporary, routine and exactly what an inspector finds.
Several properties, one brand standard
Groups run multiple sites against a brand standard, and the evidence for it is held locally by each general manager.
How FireOptix helps
Doors taking daily damage
Doors sit on a register with their check routine and history, so deterioration across a floor of bedrooms shows as a pattern rather than as individual repairs.
Fire doorsHousekeeping sees it first
Defects are captured with photo evidence from wherever they are found and tracked to close-out, which is what makes reporting worth doing for the person who noticed.
Defects & remedial actionsEscape routes used for storage
Inspection routines with photo evidence record routes as found, which is the only way an intermittent obstruction is evidenced at all.
Premises & buildingsGuests who do not know the building
Alarm, detection and emergency lighting servicing carries its own dates, because in this building type detection is doing the work familiarity does elsewhere.
Equipment & servicingSeveral properties, one brand standard
Assessment actions are tracked to close-out per property, so a group can see which sites have actually closed their findings.
Fire risk assessments
The people doing this job
General managers
Holding the duty for a property that trades twenty-four hours a day.
responsible personMaintenance managers
Repairing doors and closers that are damaged continuously.
self-closing deviceHousekeeping teams
In every room every day, and best placed to notice what is wrong.
fire doorFire risk assessors
Assessing a building full of sleeping strangers.
fire risk assessmentGroup and estate teams
Holding a standard across properties they visit occasionally.
What hotels ask
- Can housekeeping report a damaged door?
- Defects can be captured with photo evidence from where they are found and tracked to close-out. In a hotel the people in every room daily are the most valuable reporters you have, and the usual reason they do not report is that it is awkward.
- Can we track every bedroom door?
- Doors sit on a register with their own check routine and history, which is what turns a floor of bedrooms into a maintainable set rather than an annual exercise.
- Does FireOptix carry out the assessment?
- No. A competent assessor does it. FireOptix records it, holds the review date and tracks the actions.
- Can a group see every property?
- Yes. Records are per property with a portfolio view across them, which is what a group otherwise has to request site by site.
- Does it connect to the alarm system?
- No. It is not monitoring, receiving or panel integration. It records servicing and defects.
Doors checked, defects closed, evidence per property
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